Privacy Policy
Last updated: March 24, 2026
Introduction
At D23, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (d23.io) and use our analytics and business intelligence services. We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including GDPR, CCPA, and other relevant privacy regulations.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number)
- Professional information (company name, job title)
- Account credentials
- Communication preferences
- Any other information you choose to provide
Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Improve our services
- Provide personalized content
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your requests and transactions
- Improve and personalize your experience
- Communicate with you about our services
- Send you marketing communications (with your consent)
- Respond to your inquiries and support requests
- Monitor and analyze usage patterns
- Detect and prevent fraud
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. Your information may be indirectly shared with our service providers solely for the purpose of providing our services to you.
Service Providers
We use the following tools and services to operate our business:
- Google Analytics 4 for website analytics and user behavior tracking
- Cloud infrastructure providers for hosting and data processing
- Stripe for payment processing (when applicable)
These service providers are bound by confidentiality agreements and are only permitted to use your information for the specific purposes we've authorized.
Business Partners
We may share your information with business partners only:
- With your explicit consent
- For joint marketing initiatives
- To provide integrated services
Legal Requirements
- To comply with applicable laws
- To respond to legal requests
- To protect our rights and property
- To prevent fraud or illegal activity
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- End-to-end encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Multi-factor authentication and role-based access controls
- Secure cloud infrastructure for data storage and processing
- Employee training on data protection and privacy best practices
- Incident response procedures with monitoring
- Data backup and recovery systems with geographic redundancy
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Restrict processing of your information
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: hi@d23.io
We will respond to your request within 30 days as required by applicable privacy laws.